Need help with the Komae app?

We know how frustrating it is when an app isn’t working like it should, or when you just can’t find what you’re looking for – especially for busy parents.

So first, thank you. Because you’re taking the time to reach out, you’re helping us make a better experience for everyoneThis form goes directly to our engineers and our family support team. Please expect a response within 24 hours.

Kindly include everything you can about your phone type, operating system version, and Komae app version. It’s tricky for us to help without that. <3


Tell us here.

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What are you waiting for?